Privacy Policy

Last Revised August 9, 2024

Introduction

This Privacy Policy (“Policy”) is integral to the Terms of Use (“Terms”) of HealthExplorer. It outlines our practices regarding the collection, use, disclosure, and protection of personal information provided by users through our website and associated services (“Services”), designed to assist educators with AI-powered assistants. By accessing and using our Services, you agree to the practices described in this Policy.

Personal Information We Collect

Information You Provide:

• During Registration & Setup: Your name, email, and other details you provide.
• While Using the Service: Any personal information in the content you upload or comments you post.
• Through Communication: Personal details shared during support, email, or phone conversations.

Payment Information:

• Handled through third-party payment providers according to their privacy policies.

Cookies and Tracking:

• We use cookies to improve service performance and user experience.

Use of Information

We use your information to:

• Operate and provide our services.
• Improve and personalize your experience.
• Communicate with you for administrative and promotional purposes (if consented).
• Comply with legal obligations and protect our legal interests.

We do not sell your information to third parties. Some services may access data for specific business needs.

Data Privacy

We treat your data with confidentiality and will only share it under lawful circumstances.

Security Measures

We employ industry-standard security measures to protect your information, including encryption and secure server hosting. However, no internet-based service can guarantee absolute security. We commit to responding promptly to any security breaches.

Your Rights

• Access and Correction: You can review and update your personal information.
• Withdraw Consent:You may withdraw your consent where applicable.
• Deletion: You may request deletion of your personal data, subject to legal retention requirements.

To exercise these rights, please contact our support team.

Changes to This Policy

We reserve the right to update this Policy and will notify you by updating this page.

Contact Us

If you have any questions about this Policy, please contact us at:

HealthExplorer Support Email: askus@healthexplorer.ai

By using HealthExplorer, you acknowledge that you have read and understood this Privacy Policy.